Legal Document

cv9997 Terms and Conditions

Please read these terms and conditions carefully before using the cv9997 platform. This document provides detailed information about your rights, responsibilities and protections.

Last Updated: 1 January 2026. These terms and conditions may change at any time. You are advised to check this page regularly.

Table of Contents

1. General Terms

By accessing or using the cv9997 platform, you are considered to have fully agreed to these terms and conditions. If you do not agree with these terms, please refrain from using this platform.

These terms and conditions form a legal agreement between cv9997 and any user of the platform. This agreement covers all services provided on the platform, including online betting, casino games, slots and other entertainment services.

1.1 Definitions

In this document, "Platform" refers to the cv9997 website, app and all associated services. "User" refers to any person who has registered with cv9997 or is using the platform. "Account" refers to the user's personal registered profile.

1.2 Applicability

These terms and conditions have been drafted in accordance with the applicable laws and regulations of Bangladesh. cv9997 reserves the right to change, amend or update these terms at any time. Continuing to use the platform after any changes means you have accepted the updated terms.

2. Account Registration and Eligibility

To open an account with cv9997, you must meet the following eligibility requirements:

  • You must be 21 years of age or older.
  • You must provide your own accurate and complete personal information.
  • Each user may operate only one account. Creating multiple accounts is strictly prohibited.
  • The information provided at the time of account registration must be kept up to date and accurate at all times.
  • You may not operate an account on behalf of another person.

2.1 Account Security

It is your responsibility to keep your account password and login details confidential. Notify our support team immediately of any unauthorised access to your account. You are responsible for all activity carried out from your account.

2.2 Identity Verification (KYC)

cv9997 may request official documents for identity verification at any time, such as a national identity card, passport or other government-issued documents. Withdrawals may be temporarily suspended until verification is complete. Providing false information will result in permanent account termination.

3. Age Verification

cv9997 is a platform for adults only. We follow a strict policy against gambling by minors. No person under the age of 21 may use this platform.

Important: If any user is found to be under 21 years of age, their account will be closed immediately and all related transactions will be considered void.

We may request proof of age at any time. Partial or full restrictions may be placed on an account until age verification is complete.

4. Deposits and Withdrawals

4.1 Deposit Methods

cv9997 currently supports the following payment methods: bKash, Nagad, Rocket and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Minimum Deposit: ৳500 (per method) | Minimum Withdrawal: ৳800

4.2 Withdrawal Processing Time

Successfully approved withdrawals are generally processed within 15 minutes to 2 hours. However, in some cases additional verification may extend this time.

4.3 Withdrawal Conditions

  • Account identity verification must be complete before submitting a withdrawal request.
  • Wagering requirements must be met before withdrawing from a bonus balance.
  • Withdrawal requests should be made using the same method that was used for the deposit.
  • cv9997 may temporarily suspend a withdrawal in the case of unusual or suspicious transactions.
  • If evidence of fraud or dishonest activity is found, the balance may be forfeited.

4.4 Transaction Fees

cv9997 does not charge any deposit or withdrawal fees. However, your payment service provider may apply their own charges, for which cv9997 is not responsible.

5. Bonuses and Promotional Offers

cv9997 offers various bonuses and promotional offers. These offers are provided under specific terms and conditions and may be changed or cancelled at any time.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 gives you a ৳2,000 bonus, making your total balance ৳3,000. Depositing ৳16,000 or more gives you a ৳15,000 bonus, making your total ৳31,000.

Wagering Requirement: The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager the total bonus amount 10 times before you can withdraw the bonus balance.

5.2 General Bonus Terms

  • Each bonus offer may have its own separate terms — please read them carefully before accepting an offer.
  • A bonus applies to one user, one device and one IP address only.
  • Attempting to collect bonuses fraudulently will result in account closure.
  • If wagering requirements are not met within the specified time, the bonus will be automatically cancelled.
  • The terms for VIP cashback and other rewards will be stated on the relevant offer page.

6. Betting Rules

The following general rules apply to all betting activity on cv9997:

6.1 Bet Validity

  • All bets are considered valid only after they have been finally accepted.
  • cv9997 reserves the right to void bets placed on incorrect odds or results caused by a technical error.
  • If an event is cancelled or postponed, the stake for the related bet will be returned to the balance.
  • Bets placed using any fraudulent method will result in the cancellation of those bets and any associated winnings.

6.2 Casino Game Rules

Each casino game has its own rules. You are advised to read the rules of the relevant game before playing. Game outcomes are determined by a Random Number Generator (RNG), which ensures fairness.

6.3 Prohibited Activities

  • Using bots or automated software to place bets.
  • Collecting bonuses using multiple accounts.
  • Exploiting errors or vulnerabilities in the platform's systems.
  • Colluding with other users for fraudulent purposes.

7. Account Suspension and Closure

cv9997 may temporarily suspend or permanently close any account at any time for any of the following reasons:

  • Violation of any provision of the terms and conditions.
  • Providing false or misleading information.
  • Evidence of fraudulent or dishonest activity.
  • Failure to complete account identity verification.
  • Operating multiple accounts.
  • Extended inactivity (12 months or more).

7.1 Voluntary Account Closure

If you wish to close your account yourself, please contact us via live chat or email. You are advised to withdraw all valid balances before closing your account.

7.2 Self-Exclusion

As part of responsible gaming, you can activate self-exclusion for a specified period. Please contact our support team for this feature.

8. Limitation of Liability

cv9997 is not liable for the following:

  • Loss caused by technical outages, server problems or internet connection interruptions.
  • Loss resulting from your account credentials being leaked to a third party.
  • Loss caused by the failure of third-party services or software.
  • Any inconvenience occurring during service interruptions or maintenance.
  • Financial loss resulting from not winning the expected amount from betting or games.
Notice: cv9997 operates as a secure and reliable platform. We follow SSL encryption and the highest security standards. However, as a user, you are also responsible for ensuring the security of your own account.

9. Privacy and Data Protection

cv9997 is committed to protecting the privacy of your personal information. For detailed information on how we collect, store and use your data, please read our Privacy Policy.

9.1 Use of Information

The personal information you provide is used solely for account management, identity verification, transaction processing and customer support. Your personal information is not shared with third parties without your full consent.

9.2 Cookie Policy

cv9997 uses cookies to improve the user experience on the platform. By continuing to use the platform, you are considered to have consented to the use of cookies.

10. Responsible Gaming

cv9997 places the highest priority on responsible gambling. We want our users to play for entertainment, with full awareness, and within their own financial means.

10.1 Protection Tools

  • Deposit Limits: Set daily, weekly or monthly deposit limits.
  • Betting Limits: Keep the amount you bet within limits during a set period.
  • Time Out: Take a break from playing for a specified period.
  • Self-Exclusion: Temporarily close your account for an extended period.

Contact our support team to activate these tools. For more information, please read our Responsible Gaming page.

Remember: Gambling is a form of entertainment, not a guaranteed way to earn money. Always play with an amount you can afford to lose without it affecting your daily life.

11. Dispute Resolution

If you have any complaint or dispute regarding your account or any service, please follow the steps below:

11.1 Filing a Complaint

  • First, contact our live chat — 24/7 support available in Bengali.
  • If the issue is not resolved via live chat, send a detailed complaint by email: [email protected]
  • In your complaint, clearly mention the date, transaction ID, and description of the problem.

11.2 Resolution Timeframe

We try to resolve all complaints as quickly as possible. More complex matters may take a little longer to settle. During the resolution process, our decision will be considered final and binding.

12. Terms Changes

cv9997 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated terms. Therefore, it is recommended that you visit this page regularly.

12.1 Contact

For any questions or comments regarding these terms and conditions, please contact us:

For ages 21+

cv9997 is for those aged 21 and above only. Play responsibly.